Help & Support
Enterprise Support & Technical Assistance
Frequently Asked Questions
1. How do I install the Progressive Web App (PWA)?
Click the "Install App" button in the top navigation bar of the login or dashboard page. You can also tap the browser menu (three dots) on Chrome/Edge or "Share" on Safari and select "Add to Home Screen".
2. Why is my check-in marked as WFH instead of Office?
Ensure your device GPS/location is enabled and accurate. The system uses a 50-meter geofence perimeter around the designated office coordinates to automatically verify office presence.
3. How do I reset a forgotten password?
Click the "Forgot password?" link on the login screen to request an automated reset link sent to your registered organizational email address.
Need Technical Assistance?
Contact your internal system administrator or email support@grameenfoundation.in.